Plan, dispatch, capture, audit — without leaving the platform.

Tickets, inspections, schedules, and the asset's full history live together. The crew sees what they need on a phone or a tablet.

The problem

Maintenance teams juggle CMMS exports, paper checklists, photo libraries on individual phones, and email handovers. Information loss between shifts is constant. Regulatory inspections show up as a fire drill because no one was sure what was due.

How WaterTwin solves it

  • Tickets, anchored to assets. Open work, assign to a person, set priority and due date, close out — the full asset history is always one click away from the ticket.
  • Reusable inspection templates. Define checkpoints once: visual checks, numeric readings, pass/fail outcomes. Apply to as many assets as needed.
  • Scheduling engine. Recurring inspections per asset or facility: daily, weekly, monthly, quarterly, yearly, custom. The platform creates the inspection work-in-flight on schedule and assigns it.
  • Mobile-friendly capture. Field engineers complete inspections on phone or tablet. Photos and notes attached per checkpoint.
  • Failed checkpoint → ticket in one click. A failed reading becomes the maintenance work it implies, with everything (asset, photo, value, threshold) carried over.
  • Compliance audit trail. Every inspection, every reading, every signature retained — exportable as evidence for regulators.

How it works

  1. Asset owner defines an inspection template with checkpoints and thresholds.
  2. Operations sets a schedule (e.g., "every Monday").
  3. Field engineer receives the work, captures data on mobile, hits submit.
  4. If anything failed, a ticket is created automatically with full context.
  5. Supervisor signs off; the audit log records it.

What you stop spending time on

  • Reconciling four checklists into one truth.
  • Chasing photos across personal phones.
  • Building "what's due this week" lists by hand.
  • Hunting for evidence at audit time.

Specs

  • Inspection types: Manual, Drone, Sensor.
  • Checkpoint measurement types: Numeric, Boolean, Choice, Visual, Text.
  • Schedule frequencies: Daily, Weekly, Monthly, Quarterly, Yearly, Custom interval.
  • Ticket priorities: Low, Medium, High, Critical.
  • Outcomes: Pass, Fail, Warning (configurable per checkpoint).

Stop running maintenance in spreadsheets

Bring us one of your inspection forms. We'll set up the template and the schedule live in a 30-minute walkthrough.

Book a walkthrough